Maintenance Request Form

If you need maintenance assistance or have a repair issue, please use the form below to submit your request. Our team will review the request and respond as soon as possible to schedule repairs. For emergency maintenance, please call (651)-551-1424.

How do I submit a maintenance request?

You can submit a request by filling out the form on this page. Please provide as much detail as possible, including your unit number and a description of the issue.

How soon will someone respond to my request?

We aim to respond to non-urgent maintenance requests within 24–48 business hours. Urgent issues are prioritized and typically addressed the same day or within 24 hours.

What qualifies as an emergency maintenance issue?

Emergency issues include:

Major water leaks or flooding
No heat during cold weather
Electrical hazards or power outages
Fire or smoke damage
Gas leaks
Broken door locks (security issues)

If you are experiencing any of these, please call our emergency number immediately at (651)-551-1424.

Can I choose when the repair technician comes?

We try to accommodate scheduling preferences whenever possible. After submitting your request, our team may contact you to coordinate access or find a convenient time.

Do I need to be home during the repair?

Not always. If you grant us permission to enter your unit while you’re away, you can note that in your request. For safety and efficiency, we may need access during normal business hours.

Will I be charged for any repairs?

Most general maintenance and repairs are covered by your lease. However, if the issue is due to tenant-caused damage or misuse, charges may apply. We’ll inform you before any chargeable repairs are made.

What if I submitted a request but haven’t heard back?

If you haven’t received a confirmation or update within 48 business hours, please contact us directly at Rentararealty@gmail.com or call (651)-551-1424.

Can I follow up on an existing request?

Yes! If you’d like to check the status of a previously submitted request, please contact us and mention the date you submitted it and a brief summary of the issue.

What if I have multiple maintenance issues?

You can either submit one form per issue or include all problems in a single form submission. If multiple issues are urgent, please prioritize them in your message.

Who should I contact if I have questions about maintenance policies?

You can email us at Rentararealty@gmail.com or call (651)-551-1424 for more information about our repair procedures and policies.